Privacy policy

Effective Date: 23 July 2025

This privacy policy applies between you, the User of this Website, and topl US LLC, the owner and operator of this Website. topl US LLC takes your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit toplcup.us or otherwise interact with us.

By accessing or using this Website, you agree to the terms of this policy. If you do not agree, please do not use the Website.

This policy should be read alongside, and in addition to, our Terms and Conditions of Sale: https://toplcup.us/pages/terms-of-sale

Who We Are
topl US LLC is a limited liability company registered in Delaware with business address at 2810 N Church St #898547, Wilmington, DE 19802. We operate the Website toplcup.us for customers in the United States.

Scope of This Policy
This privacy policy applies only to your use of toplcup.us. It does not apply to any third-party websites linked from this site or services offered by other companies.

Information We Collect
We may collect the following types of personal information:

Your name and contact details, including email address, shipping address, and phone number

Billing information, including payment method details

IP address, browser type, and device information

Usage data and Website interaction details

Any information you provide when contacting us or signing up for our marketing

How We Collect Information
We collect information directly from you when you place an order, contact us, or subscribe to emails. We also collect information automatically through cookies and tracking technologies when you browse the Website.

How We Use Your Information
We may use your information to:

Fulfill orders and process payments

Send order updates and customer service responses

Provide marketing communications (where permitted)

Analyze Website traffic and improve user experience

Prevent fraud and comply with legal obligations

Legal Basis for Processing
We process your personal information based on:

Your consent (for marketing communications or optional cookies)

The need to fulfil a contract (e.g. shipping your order)

Legal compliance (e.g. financial records or tax reporting)

Our legitimate interest in running and improving our business

Your Rights (Including California Residents)
If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including:

The right to request access to your personal data

The right to request correction or deletion of your data

The right to know what personal data we collect and why

The right to opt out of the sale or sharing of your data (we do not sell personal data)

To exercise your rights, please email hello@toplcup.us. We may need to verify your identity before responding to your request.

Marketing and Communications
We may send marketing emails if you have opted in, or if you are an existing customer under applicable laws. You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.

Cookies and Tracking
We use cookies and similar technologies to enhance your experience, understand how our Website is used, and provide personalized advertising. You can manage your cookie settings in your browser or through our cookie banner.

Use of Google Ads
We may use Google Ads to show you personalized ads. Google may collect data like IP address, device type, and browsing behavior. You can adjust your ad settings at https://adssettings.google.com

Children’s Privacy
This Website is not intended for use by children under 13, and we do not knowingly collect data from them. If you believe we have collected data from a child, please contact us so we can delete it.

Data Security
We use appropriate technical and organizational measures to protect your information, including secure servers, encrypted payment processing, and restricted data access.

Data Retention
We retain personal data for as long as necessary to provide our services, comply with legal requirements, or resolve disputes. Data may remain in backup archives for a short period after deletion.

Data Transfers
As a US company with international connections, we may transfer your data outside your state or country. Where required, we implement appropriate safeguards, such as contractual protections or service providers who comply with data protection standards.

Business Transfers
If topl US LLC is sold, acquired, or merged, your data may be transferred to the new owner. Any successor entity will remain bound by this privacy policy.

Third-Party Links
We are not responsible for the privacy practices of any third-party websites linked to from toplcup.us. Please review their policies before sharing any information.

Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with a revised effective date. Continued use of the Website after changes means you accept the updated terms.

Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact:

topl US LLC
2810 N Church St #898547
Wilmington, DE 19802
Email: hello@toplcup.us